Your Events Suck.
Your Customers Are Bored.
Let’s Fix That.
Your acquisition costs keep climbing. Digital ads aren't working like they used to. And the customers you do get? They churn before you break even.
You know community and events are supposed to fix this. But your current approach is just another line item that doesn't move the business.
We fix the system. As your Fractional Chief Experience Officer, we build the architecture that makes customers stay and bring others with them.
Your acquisition costs are rising 20-40% every year. Digital ads produce leads that never close.
Your customers are leaving. Not because your product is bad…because the relationship feels transactional.
Your teams are working in silos. Marketing does their thing. Sales does theirs. Events are someone else's problem. Nobody's aligned on what actually matters.
You can't prove your events work. You've got attendance numbers and LinkedIn photos. But can you tell your finance team that last quarter's event generated actual revenue? Probably not.
You know community and events should fix this. You just have no idea how to build them without creating another budget black hole.
Sound familiar?
Here's What's Actually Happening:
We're Not an Agency. We're Your Fractional Chief Experience Officer.
Most agencies deliver tactics. We deliver transformation.
Most agencies think in campaigns (discrete, time-bound efforts that end). We think in journeys: continuous relationships that compound over time.
Here’s How It Works:
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We diagnose the system. Audit your current strategy. Talk to your teams. Find where money and time are leaking. Identify the biggest leverage point: Is it acquisition costs? Retention? Event measurement? Misalignment?
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We build the framework. Design your experience-led growth system. Launch your first transformational event or community touchpoint. Set up measurement so you can actually prove it works.
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We optimize and hand off. Measure what worked (and what didn't). Refine the approach based on real data. Give you a repeatable process your team can own without us.
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You go from scattered, reactive marketing to a strategic engine that compounds customer value over time.
We Fix What Everyone Else Ignores
Customers who become regulars
Transform one-time visitors into the loyal customers who know your staff by name. Our community-focused events create the connections that keep people coming back week after week.
More time to focus on what you do best
While we handle the strategy, planning, and execution of experiences that drive results, you get to do what you love: serve great products and build relationships with the customers who matter most.
Packed venues on slow weekdays
No more staring at empty tables on Tuesday nights. We design strategic experiences that turn your slowest days into consistent revenue drivers because when people have a reason to show up, they will.
Your neighborhood talking about your place
Become the business everyone mentions when friends ask for recommendations. Our strategic approach positions you as the go-to spot that defines your neighborhood's social scene.
Word-of-mouth that actually spreads
Stop hoping for referrals and start generating them. We craft memorable experiences that give people something worth talking about, the kind of stories that spread naturally through your community.
The Investment
$4,500 per month. Three-month minimum.
What you're replacing: An $80-120K+ full-time hire who would take six months to ramp up and still wouldn't have our frameworks.
What you're getting: Strategic leadership without enterprise agency pricing. Frameworks that work. Results you can measure.
Here's the math that matters:
If we improve your retention by just 2-3%, that's $500K to $5M in value for a mid-market company.
If we reduce your acquisition costs by 15%, that's millions saved on ads that don't work.
If we help you prove your events generate 300% return, your finance team stops questioning your budget.
$54K per year is basically free when you're capturing half a million in value.
The Guarantee
We don't lock you into year-long contracts. Here's why:
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If you don't see diagnostic value, walk away. No hard feelings.
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If the first event doesn't create momentum, adjust or exit.
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If the system isn't proving ROI, we part ways.
You're not locked in. You stay because it's working.
That's how confident we are.
Why We're DifferentMost agencies think in campaigns: discrete projects with start and end dates.
We think in journeys: continuous relationships that get stronger over time.
Most agencies deliver tactics: social posts, event logistics, email sequences, booth designs.
We deliver transformation: the underlying architecture that turns customers into people who can't imagine leaving.
We don't just "execute" for you. We embed in your team. We align your silos. We measure what actually matters to your business.
Who This Is For
This is for you if:
You're a VP of Marketing, Chief Customer Officer, or Head of Field Marketing at a mid-market company ($20M-$200M in revenue)
You're tired of agencies that deliver activity reports instead of business results
You're ready to prove that your events and community programs actually drive revenue…not just "brand awareness"
You want someone who cares whether you win, not someone who bills you for "deliverables" while your CAC climbs
This is NOT for you if:
You want a vendor who says "yes" to everything and delivers mediocrity on time
You care more about vanity metrics (impressions, likes, badge scans) than business outcomes
You're looking for cheap and fast. We're neither.
You're not willing to align your teams around shared goals. If marketing, sales, and customer success can't work together, we can't help you.
Let’s Talk
We don't pitch. If it's not a fit, we'll tell you. Life's too short for bad partnerships.
If you're ready:
We'll talk about:
What's actually broken in your current approach
Whether our frameworks fit your situation
What the first 90 days would look like
No pressure. Just an honest conversation.
Not ready yet? Get our frameworks, case studies, and honest thinking about what actually works: